Programme

Registration and refreshments

Opening remarks from Chair

Developing a more patient-centred NHS through effective patient empowerment and clinical support

• Embedding self management for long term conditions into the culture of the NHS - engaging managers, clinicians and patients
• Understanding the cultural changes necessary to transform and personalise healthcare
• Bridging the gaps between patients and healthcare professionals to work as partners to co-create good physical health and mental wellbeing
• Evaluating the impact of self management through effective outcome measurements

Implementing personalised care planning to meet central directives and better meet the needs of patients

Question and answer session

Morning refreshments

Examining how self care can improve both the quality and cost-effectiveness of care

• Exploring the potential of self care to free up NHS resources and achieve cost efficiency
• Using self care as a tool to release hospital capacity and mitigate the effects of an ageing population and the revolving door effect
• Promoting self care to achieve cost neutrality in an uncertain economy
• Improving the quality of patient experience through programmes which strengthen communication between clinicians and patients
• Identifying existing technology, tools and programmes to empower patients to manage their health and long term conditions

Partnerships and personalisation – the implications of personal health budgets

• The origins and spread of direct payments and personal budgets
• Their impact in social care
• Implications for health care
• Possible next steps

Understanding co-creating health as a model to embed self-management within mainstream healthcare

• Promoting a more active role for patients in managing their long term conditions as patients work with clinicians to improve their health
• Developing the skills in patients to support themselves and make this partnership work
• Training clinicians to motivate and empower patients to manage their own conditions
• Measuring and sustaining improvements in health and healthcare
• Examining the progress of development sites
  

Question and answer session

Lunch

Exploring the lessons learned and improvements achieved through the Diabetes Year of Care

• Encouraging collaboration in routine care and consultations to promote personalisation and self management of care
• Ensuring the services people need to support their care are identified and available through commissioning
• Identifying people who can benefit from self care
• Examining the effectiveness of planning and goal setting to improve health

Integrating Care Management across the health economy – OwnHealth a case Study:

• Developing care management across primary care
• Measuring the impact of a new service
• Lessons learnt
• How OwnHealth links to QIPP
• Scaling up the service
• Tackling health inequalities through care management
• What patient empowerment can really achieve
  

Case Study: Unique Care - A truly integrated approach to self care

Discover how the Unique Care and the partnership approach to managing long term conditions puts patients at the heart of the process improves patient experience, patient power and self care.

Question and answer session

Afternoon refreshments

Developing health literacy to promote good health and better manage long term conditions

• Exploring how increasing health literacy can lead to reductions in health inequalities and improve the health of people with long term conditions
• Examining the impact of education, health trainers, and social marketing on engaging and promoting health to the general public
• Empowering patients to take control of their own health with the Expert Patient Programme
• Promoting patient and public involvement in preventing and managing long term conditions

Using motivational techniques to maximise behavioural change

• Exploring new ways of working which help patients change the way they live and improve their health
• Examining the benefits of empowering techniques including Motivational Interviewing and Neuro-Linguistic Programming to improve mood, attitude and better health
• Using a coaching approach to tackle both mental and physical health problems

Chair’s closing remarks

Close of conference